Care and service organizations must take action to safeguard residents and clients, many of whom are at greater risk for contracting COVID-19 due to their age or underlying conditions. To assist our clients through this unique and difficult situation, Graham Company hosted a series of webinars with experts and partners to discuss creative and innovative measures to prevent the spread of COVID-19 and decrease its impact. A recap of the webinar series is included below, along with links to recordings and additional information.

WEBINAR 1: Testing for COVID-19: Proper Diagnosis with Capstone Healthcare [3/27/20]

As COVID-19 spreads in the United States, the Centers for Disease Control and Prevention (CDC) guidance for health and human service providers includes recommendations for rapid identification and management of ill residents. Join Graham Company and trusted partner Capstone Healthcare, a company with more than 100 years of combined laboratory experience, to learn more about how testing for COVID-19 and other respiratory pathogens can ensure proper diagnosis for long-term care populations. Capstone’s Genus test assesses a full panel of pathogens, ensuring those who test negative for COVID-19 are still treated appropriately for their symptoms. Equally important, test results are provided in 10-12 hours, allowing for a quicker response to mitigate spread. The recording to this webinar can be found here. 

WEBINAR 2: TLC in the Time of COVID-19: Empathetic Communication with Med-Net [3/31/20]

The impact of COVID-19 is felt across the country, but arguably nowhere more so than in long-term care facilities and nursing homes where the resident population is at higher risk of adverse outcomes. As a result, strict precautionary measures have been put in place at these facilities, such as no visitor policies and cancelled group activities, as recommended by the CDC and CMS. These restrictions, while necessary, may lead to increased feelings of social isolation and anxiety for residents. Join Graham Company and trusted partner, Med-Net Compliance, provider of healthcare compliance and ethics programs, to discuss recommendations for alternative methods of socialization while remaining compliant. In addition, Med-Net offers communication strategies for caregivers interacting with residents and their families during this difficult time and for organization leaders who may have to speak with the media should an unfortunate outbreak occur at a given facility. The audio recording to this webinar can be found here. The webinar slides presented can be found here. 

WEBINAR 3: Caregivers Cope with COVID-19: Stress Resilience with Greenleaf Integrative [4/3/20]

In the midst of COVID-19 and this sudden public health crisis, caregivers at long-term care centers may be experiencing increased feelings of stress and anxiety, with many on the frontline caring for a population at higher risk of adverse outcomes. Organizations that apply resilience principles and practices to proactively address stress now will be better positioned to reduce the frequency and intensity of operational breakdowns in the future. Join Graham Company and trusted partner Greenleaf Integrative, a consulting firm that aims to protect the wellbeing of employees and their organizations, to discuss simple practices for immediately reducing stress and anxiety. The recording to this webinar can be found here. Materials shared by Greenleaf following the webinar are included below. 

Webinar Slides: Caregivers Cope with COVID-19

Greenleaf Check-In Card

Greenleaf COVID-19 Rapid Operational Resilience FAQ

Greenleaf Rapid Operational Resilience Resources

Coronavirus anxiety overwhelmed this doctor. A deep breath helped. (The Washington Post, 3/27/20)

WEBINAR 4: Intel Report on COVID-19: Key Findings for Health & Human Services Organizations [4/7/20]

For several weeks now, health and human services (H&HS) organizations have been forced to adapt to an ever-changing environment amid the COVID-19 public health crisis. This situation is unlike anything anyone has experienced in their lifetime – and with critical changes happening daily and even on an hourly basis, key learnings from the experience are inevitable. Join Graham Company to discuss key findings and learnings from working directly with H&HS organizations during this unprecedented time. We cover best practices for managing internal and external communications, strategies for mitigating risk in long-term care facilities and tactics for daily problem solving. The recording to this webinar can be found here.

For additional COVID-19 resources and risk management recommendations, please visit our COVID-19 Risk Management Center.